20%

Hosting fee, What’s included?

1. Handling all guests relations and properly screening guests before they book the home, to eliminate parties and for neighbor noise complaints, etc

2. Getting to know the surrounding neighbors and building relationships in the community that surrounds the Airbnb. We let all neighbors know Airhoster is the point of contact and if anything comes up to please contact the personal contact number listed as we are available 24 hours of the day on call for any problems that may arise.

3. Having guests doc-sign our rental agreement and filling out our check in form for purpose of stay on the listing before checking in to enforce the specific rules of the property. Due to Airbnb’s policies if any of these house rules are broken I then have the right to cancel the reservation and ask guests to vacate the premises immediately

4. Attention to detail is a big one, we provide a cleaning service that is our joint partner. They have been cleaning our 8 properties that we currently manage for 3 years. We deep clean the properties and my staff check the cleaners work and prepare the check ins for guests. We leave welcome cards and to the final touches to make guests feel at home

5. We restock all inventory necessary for the property owner with coffee, tea, toilet paper- all the essentials. My other clients have a set up amazon account that I have access to, to purchase the items with the property owners company card

6. All minor repairs free of charge, however anything more serious that occurs from the guests stay we charge the guests through the resolution center so the property owner will not have to pay out of pocket from any of these items. Anything that needs a contractor we schedule the appointments to do repair work and let the property owner know right away

7. Creating the listing on all platforms and providing cleaning tablets for our cleaning company so they know the placement of items in each home/ the inventory of the home to see if any items are missing from the home & a guest handbook for guests to view our house rules in the home as well

8. Anything that occurs during the guests stay we file a claim on Airbnb so the owner can be compensated for anything that needs to be replaced. For example, stained sheets, glassware, additional cleaning required for the last stay.

9. We create set codes for each group of guests with our security system, so the code is rotating on a regular basis and expires at check out.

10. We bill on a monthly basis for the service and Airhoster pays out of pocket for all repair work etc that will be billed with the monthly accounting spread sheet.

11. We watch the outside cameras from time to time to make sure Guests do not have over the guest count on their reservation and to make sure they are following the city ordinance quiet time hours to be considerate of neighbors.